Questions & Answers

Will the Hvac scenting units like the Q3000 and Q5000 damage my HVAC (a/c unit) or tamper with its factory warranty?

No. Any of our hvac diffusers are made to connect to the Hvac (A/C unit) after the air handler and into the ductwork directly bypassing the unit completely therefore it never tampers with the HVAC units’ warranty. Our diffusers use waterless cold-air diffusion that breaks the fragrance oil into air in a nano-particle form that is harmless to your ductwork. The entire time it travels through your ductwork it is already in the nano-mist form leaving no residue.

How long do the fragrances last?
There is not a set formula, it will depend on your usage. But we have tried our best to give you an estimate based on our client’s experiences and our own. Keep in mind that of course, the longer you run it for and the higher the intensity, the stronger the fragrance in your home or business. Now do not be afraid to play a little with your settings based on your specific schedule and adjust your diffuser to what works best for you.

KA S910 (wall plug), one 115ML bottle of fragrance oil will last about 30 days on average.
KA A500 (wireless tower), one 115ML bottle of fragrance oil will last about 30 days on average.
For the KA Q3000 (hvac / standalone), one 500ML bottle of fragrance oil will last 30 days on average.
For the KA Q5000 (hvac / standalone), one 500ML bottle of fragrance oil will last 30 days on average.

Are these fragrance oils harmful?
No, our scents are crafted with you in mind, meaning they are paraben-free, vegan, cruelty-free, phthalate-free and petroleum free. They are crafted following IFRA standards which is the International Fragrance Association. The IFRA was formed in 1973 to promote the safe use of fragrance oils. It uses scientific evidence and consumer insights to determine which ingredients can be used in fragrance formulation.

Are they safe for my pets?
Yes, diffusers are the safest of all scent diffuser options to use around animals, as well as the pure quality of our handcrafted fragrance oils. Our diffusers break up scent molecules into a heatless, waterless nano-mist know as cold-air diffusion that disperses evenly throughout the air making it safe for everyone at home.

Please don't hesitate to contact us using the form below if you need further assistance.